We ship Australia wide to any address using Australia Post. There may be an instance where your items might be shipped with another service such as Sendle. Your item will be shipped usually same day or next business day. My aim is provide the best prices and that starts with shipping.
- AusPost Standard flat rate A$3 (flat rate A$8 for bulky items) shipping with tracking with estimated delivery of between 2-10 days
- AusPost Express flat rate A$7.95 (flat rate A$12.95 for bulky items) shipping with tracking with estimated delivery of between 1-7 days
- With current Covid-19 restrictions, times may increase. It is unfortunate and out of our hands so we aim to ship your orders ASAP
- Zone 1 - New Zealand (10-20 working days) A$15.95
- Zone 2 - North America, Western Europe, Asia and the Pacific (21-28 working days) A$19.95
- Zone 3 - Rest of the world (25-30 working days) A$23.95
99.9% of the your items will arrive with estimated time and intact. If it does not, get in contact via the Contact Adam page.
You may return most new, unopened items within 30 days of delivery for a store credit excluding shipping costs excluding Carbitool items which incur a 15% restocking fee.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund sooner than that. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Adam with your order number and details about the product you would like to return. We will respond with instructions for how to return items from your order.